News (1)

Microsoft readies business applications update

Microsoft plans to release a new version of its business-management applications next month that includes a bevy of new features, including customer extranets and personalised business reports. Read more »

Features (3)

Using trouble tickets as development feedback

While development teams get plenty of feedback from sales, one frequently untapped source is customer service. Find out how to bridge the gap. Read more »

Keeping apps to speed

Are you paying employees to sit around watching an hourglass? Losing customers because that order page on your Web site takes forever to generate and download? Then it's time to focus on application management. Read more »

Web services: Messiah or mirage?

Software vendors keep telling us that Web services are the answer. But what is the question? ZDNet Australia explores the state of Web services today. Read more »

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